Terms of service

Thank you for choosing VKS GLOBAL as your trusted online shopping destination. These Terms & Conditions applies to the use or access of the domain name/website www.fameus.co.in and any platform/tool developed by VKS GLOBAL from time to time.

Please carefully read the following Terms and Conditions governing the use of our website and the purchase of our products, when you visit our e-commerce website (hereinafter referred to as "the Website") and engage with our services on social media platforms. VKS GLOBAL operates under the brand name FAMEUS. By accessing or using our website and services, you agree to comply with and be bound by the terms outlined below:

 

Acceptance of Terms : By using our domain/website or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Product Information : We strive to provide accurate and up-to-date product information on our website. However, we do not warranty that product descriptions, images, or other content are error-free. The images on our website are for illustrative purposes, and actual products & their appearance may differ, these variations could arise due to factors such as lighting conditions during photography, individual screen settings, and manufacturing changes. All the specifications, products, description and prices of the products on the site/on any platform, are subject to change at any time without prior notice.

Ordering and Payment : By placing an order with VKS GLOBAL, you agree to provide accurate and complete information for the purchase. Payments are processed through secure payment gateways of third-party payment processor. For Personal Information Privacy, please refer to our Privacy Policy.

Warranty Coverage : We take pride in providing high-quality products, and we stand behind the craftsmanship and durability of our bags. To ensure your satisfaction and confidence in your purchase, we offer a 6-month warranty from  the date of purchase on all bags purchased through our e-commerce website only. The warranty covers functional components of the bag, such as zippers, straps, buckles, and handles

How to Claim Warranty : In the event of a defect covered by this warranty, please contact our customer support team through your registered contact details, provide invoice of the product with supportive photos/videos clearly showing the defect to validate and please follow the instructions provided to you by our team. Also, if requested by our customer support team, you may need to send us the defective product for the repair at your delivery expense.

Resolution Options : VKS GLOBAL reserves the right to repair or replace the defective product at our discretion. If the product is no longer available or cannot be repaired, an exchange with another product of same value may be issued

Warranty Exclusions :

  • This warranty does not cover damage resulting from normal wear and tear, misuse, neglect, accidents, or unauthorized repairs.
  • Damage caused by external factors, such as extreme temperatures, water exposure, or exposure to harsh chemicals, is not covered under this warranty.
  • Any modifications or alterations made to the bag by third parties not authorized by VKS GLOBAL will void the warranty.
  • This warranty is valid only for bags purchased directly from our official e-commerce website.
  • The warranty is non-transferable and applies only to the original purchaser.
  • Any warranty claim must be made within the 6-month period from the date of purchase.
  • VKS GLOBAL reserves the right to update or modify this warranty policy at any time.

Intellectual : Property All content on our website & social media including logos, images, and product designs, is the property of VKS GLOBAL and is protected by intellectual property laws. Unauthorized use of our content is strictly prohibited.

 Limitation of Liability : VKS GLOBAL shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of the use or inability to use our products or services.

Governing Law : These Terms and Conditions are governed by and construed in accordance with the laws. We reserve the right to discontinue any product at any time. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. You may not create a link to this website from another website/document without prior written consent. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts in Gautam Buddha Nagar.

Changes to Terms and Conditions : We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective upon posting to our website. Please review these terms periodically for any updates.

By using our website and services, you signify your acceptance of these Terms and Conditions. If you do not agree to these terms, please refrain from using our website or making a purchase.