Privacy policy

Thank you for choosing VKS GLOBAL as your trusted online shopping destination. This Privacy Policy (“Privacy Policy”) applies to the use or access of the domain name/website www.fameus.co.in and any platform/tool developed by VKS GLOBAL from time to time.

This Privacy Policy is designed to inform you about how we collect, use, disclose, and safeguard your personal information when you visit our e-commerce website (hereinafter referred to as "the Website") and engage with our services on social media platforms. VKS GLOBAL operates under the brand name FAMEUS.

1. Information We Collect:

a. Personal Information:

- When you make a purchase, we collect personal information, including your name, address, email address, phone number, and payment information. This information is necessary for order processing and fulfillment.

b. Automatically Collected Information:

- We use third-party services, such as Shopify, to automatically collect certain information when you visit the Website, including your IP address, browser type, device identifiers, and pages viewed. This information helps us improve our services and enhance your shopping experience.

2. How We Use Your Information:

a. Order Fulfillment:

- We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.

b. Website Improvement:

-We analyse automatically collected data to enhance the functionality of the Website, troubleshoot issues, and optimize user experience.

c. Marketing and Promotions:

-With your consent, we may use your contact information to send you promotional emails, newsletters, or special offers. You can opt-out of these communications at any time.

3. Sharing Your Information:

- We share your personal information with trusted third parties, including Shopify (e-commerce platform), our shipping partners (Shiprocket) and payment processors (Razorpay), to facilitate order processing, delivery, and secure payment transactions. We expect that all the third-party processors/vendors, who have access to the customer’s personal information, respects its confidentiality and such data processors/ third part vendors adopt at least such reasonable level of security practices and procedures as required under applicable law.

- We may need to disclose / transfer your personal information to Government and Judicial institutions/authorities, to the extent required.

- We may also disclose or transfer your personal information to another third-party as a part of reorganisation or a sale of the assets or business of the firm. Amy third party to which the business is transferred or sells its assets will have the right to continue to use your personal information as per their applicable Privacy Policy.

4. Data Security:

- We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

5. Cookies and Similar Technologies:

- We use cookies and similar technologies to track your activity on the Website, improve your user experience, and analyse trends. You can manage your cookie preferences through your browser settings.

6. Your Rights and Choices:

- You have the right to access, correct, or delete your personal information. You may also request information about the data we hold about you and withdraw your consent for certain processing activities.

7. Third-Party Services:

- Our Website utilizes third-party services such as Shopify for e-commerce functionality, Shiprocket as shipping partners and Razorpay as payment processors. Please review the privacy policies of these services for information on how they handle your data.

8. Children's Privacy:

- Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with their information, please contact us, and we will take appropriate steps to delete it.

9. Changes to This Privacy Policy:

- We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the Website.

By using our Website and services, you agree to the terms outlined in this Privacy Policy. We encourage you to review this policy periodically for any updates or changes.